REGULATORY LAG IN SMART TOURISM TECHNOLOGY ADOPTION AND ITS IMPACT
Abstract and keywords
Abstract (English):
This study empirically analyzes the growing disparity between technological innovation and legal regulation adaptation in global smart tourism ecosystems. The research utilizes longitudinal data from the United Nations World Tourism Organization (UNWTO), International Telecommunication Union (ITU), and Organization for Economic Co-operation and Development (OECD). It identifies an average 3.2-year delay between the deployment of key technologies (AI, IoT, digital payments) and the enactment of corresponding legal frameworks, with AI governance facing the longest lag (4.1 years). Regional analysis reveals stark imbalances: European destinations enacted 120 ICT-specific tourism regulations between 2014–2024, compared to just 20 across Africa—a sixfold disparity reflecting institutional capacity gaps. The economic consequences are substantial, including 5–15 billion in annual global tax losses from unregulated digital platforms and 1.6 billion in tourism VAT leakage within developing economies (World Bank, 2023; OECD, 2023). Market distortions are equally evident, with 38% of travel technology startups delaying market entry due to legal uncertainty, rising to 45% in emerging markets (Startup Genome, 2023). The study concludes with a framework for adaptive legal governance, emphasizing regulatory sandboxes and multilateral legal harmonization to reduce latency in the smart tourism sector.

Keywords:
smart tourism governance, regulatory lag, digital policy, tourism law, IoT cybersecurity
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